The Dalit Freedom Network & Operation Mercy Charitable Company-India
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Please note:
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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Case Details:
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Price: |
| Case Code |
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LDEN087 |
For delivery in electronic format: Rs.
300;
For delivery through courier (within India): Rs. 300 + Shipping & Handling Charges extra
Themes
Non-profit Management /
Social Entrepreneurship
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| Case Length |
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12 pages |
| Period |
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2006-2007 |
| Pub Date |
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2013 |
| Teaching Note |
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Yes (5 Pages) |
| Organization |
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Dalit Freedom Network (DFN); Operation Mercy Charitable Company |
| Industry |
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Non-profit |
| Countries |
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India; US |
Abstract:
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TThis case focuses on two non-profit organizations, the Dalit Freedom Network (DFN), from the U.S., and Operation Mercy Charitable Company (OMCC) from India, as they partner to serve the Dalit (formerly referred to as “untouchables”) population in India. The Dalits are the poorest and most underserved population in the country. DFN and OMCC seek to serve them through the establishment of Dalit Education Centers that provide quality education, medical care, and various training programs leading to the establishment of micro enterprises.
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Stacey had a Master’s degree in Social Work and enjoyed helping women and their families. Through Global Girlfriend, she was helping economically disadvantaged women from developing countries find a strong market for their products and assisting them in earning a stable income to sustain their families and move out of poverty. The case describes the ethical dilemmas the founder faces during the three months following that telephone call. She is faced with making a tough decision very quickly as Greater Good had imposed a deadline of August 1, the same year, to complete the merger deal.
Issues:
» To expose students to the idea of viewing the world’s poorest (most underserved yet largest) population as potential customers;
» To debate the economic and ethical dilemmas embedded in profit-seeking behavior of non-profit organizations seeking to serve them; and
» To evaluate the concept of sustainability in the context of non-profit organizations.
Contents:
Keywords:
Non-Profit Management; Social entrepreneurship; Microfinance; Ethical dilemma; Sustainability; Bottom-of-the-pyramid; International Management
Introduction
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